Vyrra

Support

Help with Vyrra voice to text.

Email support@vyrra.ai. We will reply as soon as we can.

Contact

Getting Started

Model Setup

Vyrra may need to download and prepare a speech model before transcription works. If setup is slow, keep the app open, stay on Wi-Fi when possible, and make sure your phone has enough free storage.

Keyboard Companion

The Vyrra keyboard is optional. It provides normal typing and next-keyboard switching without Full Access. With Full Access, it can show local Vyrra session state, finish or cancel a matching session, insert the fresh result, and expose enabled shortcuts. It does not record audio or launch Vyrra. Start dictation in Vyrra or with the system-provided Start Dictation App Shortcut, then return to the original text field.

Troubleshooting

Microphone permission

If recording does not start, open iOS Settings, find Vyrra, and confirm microphone access is enabled.

Session controls are unavailable

Confirm the speech model is ready and Full Access is enabled if you want local session controls and insertion. Start dictation in Vyrra or with Start Dictation, then return to the original text field. The waveform activates only while the main app reports a matching listening session.

Slow first run

The first model preparation can take longer than repeat recordings. If the app appears stuck for several minutes, quit and reopen Vyrra, confirm your connection, and try preparing the model again.

Text did not paste

After starting dictation in Vyrra or with Start Dictation, return to the original text field and keep Vyrra Keyboard visible until processing finishes. If automatic insertion does not run, use the result control or paste the copied result. Some secure fields and apps restrict custom keyboards.

Saved recording

If transcription fails after recording completes, Vyrra may offer Retry and Discard. Retry uses the protected local recording; Discard removes it. Saved recordings expire after 24 hours.

Offline use

Offline transcription should only be expected after the selected model has already been downloaded and prepared on the device.

What To Include In A Support Email

Do not attach private audio or transcript text unless you choose to and it is necessary to explain the issue.

Privacy

Read the Vyrra Privacy Policy.