Vyrra

Support

Help with Vyrra voice to text.

Email support@vyrra.ai. We will reply as soon as we can.

Contact

Getting Started

Model Setup

Vyrra may need to download and prepare a speech model before transcription works. If setup is slow, keep the app open, stay on Wi-Fi when possible, and make sure your phone has enough free storage.

Keyboard Companion

The Vyrra keyboard is optional. It provides normal typing and next-keyboard switching without Full Access. With Full Access and an active Keyboard Session, it can request a new phrase, finish or cancel the matching phrase, insert the fresh result, and show enabled shortcuts. It does not record audio or launch Vyrra. The main app handles microphone input and transcription. The system-provided Start Dictation App Shortcut remains available for individual dictations.

Enable Keyboard Session once on Vyrra's Speak screen. Its microphone stays ready while you use Vyrra or its keyboard; audio between phrases is discarded. Settings > Keyboard > Turn off when unused offers Immediately, 5 minutes (default), 15 minutes, 1 hour, and Never. The countdown begins when Vyrra is in the background and its keyboard is hidden, and pauses during recording or processing. Each individual phrase has a five-minute limit.

After inactivity, reopening Vyrra makes keyboard dictation ready again if you have kept it enabled. Use Stop in Vyrra, the keyboard menu, or its Live Activity to turn it off; after a manual stop, enable it again in Speak. Even with Never selected, iOS can interrupt or stop the app. Reopen Vyrra or run Start Dictation if the keyboard says the microphone is unavailable.

Keyboard Size and Feedback

In Settings > Keyboard > Size & Text, choose Compact, Standard, or Large keyboard height and Small, Standard, or Large key text. The Haptic Feedback setting controls Vyrra's touch feedback, including its keyboard. Keyboard click sounds follow your iPhone's sound settings.

Weekly Word Totals

Profile shows word totals for saved dictations, with previous and next calendar-week navigation. Counts use the original dictation text. Save History must be enabled to retain these records; deleting history also changes the totals.

Troubleshooting

Microphone permission

If recording does not start, open iOS Settings, find Vyrra, and confirm microphone access is enabled.

Session controls are unavailable

Confirm the speech model is ready and Full Access is enabled. Enable Keyboard Session in Speak, then return to your text field. The waveform starts a phrase only while the main app's microphone session is ready. If inactivity or an interruption stopped it, reopen Vyrra; if you manually stopped it, enable Keyboard Session again. You can also use Start Dictation for a single phrase.

Slow first run

The first model preparation can take longer than repeat recordings. If the app appears stuck for several minutes, quit and reopen Vyrra, confirm your connection, and try preparing the model again.

Text did not paste

After starting dictation in Vyrra or with Start Dictation, return to the original text field and keep Vyrra Keyboard visible until processing finishes. If automatic insertion does not run, use the result control or paste the copied result. Some secure fields and apps restrict custom keyboards.

Saved recording

If transcription fails after recording completes, Vyrra may offer Retry and Discard. Retry uses the protected local recording; Discard removes it. Saved recordings expire after 24 hours.

Offline use

Offline transcription should only be expected after the selected model has already been downloaded and prepared on the device.

What To Include In A Support Email

Do not attach private audio or transcript text unless you choose to and it is necessary to explain the issue.

Privacy

Read the Vyrra Privacy Policy.